Aware of the fact that quality in customer services makes the difference and focused on meeting all the customers’ needs, we take pride of the country’s most state-of-the-art Technical Service. Our service center is authorized and certified by the manufacturers themselves. Our personnel are highly trained and are in the vanguard of technology to comply with the duties that characterize this service:

• Repair of Cell Phones (Levels 1, 2 and 3) and Accessories.
  o Within the manufacturer’s period of guarantee (CLAIMS).
  o Beyond the manufacturer’s period of guarantee.

• Programming and configuration of cell phones for local operation.

• Software updating in cell phones, installing the latest version in the international market.

• Laboratory and approval tests for the entry of new cell phones to the domestic market.

• Quality Control and Performance Reports of Cell Phones.

• Repair and maintenance of cell phone batteries.

Zilicom Investments has state-of-the-art instruments that are used in the same tests and simulations of the best cell phone manufacturing companies.

Our engineers and technicians are duly certified and authorized to repair cellular equipment meeting the quality standards demanded by manufacturers.